This Privacy Policy explains how Trailers Yard collects, uses, stores, and shares information when you browse our website, submit a form, create an account, apply for financing, place an order, or contact our team.
Information We Collect
- Contact information: name, phone number, email address, mailing address, and delivery address you provide to us.
- Order and account information: vehicle or trailer preferences, submitted forms, account details, invoices, payment activity, and customer support communications.
- Financing and payment workflow information: application details, uploaded documents, payment-proof submissions, statement activity, and approval history.
- Technical information: browser details, device information, IP address, and general site usage data used for site operation, security, and performance.
How We Use Information
- To respond to inquiries and customer service requests.
- To process purchases, invoices, payment updates, and delivery coordination.
- To review financing applications and communicate application status updates.
- To improve site performance, customer experience, and internal recordkeeping.
- To send operational emails such as verification, password reset, invoice, payment, finance, and order notifications.
When We Share Information
We may share information with service providers who support website hosting, email delivery, payment operations, financing workflows, document handling, analytics, or customer communications. We may also share information when required by law, to protect our business, or to enforce our policies and agreements.
Cookies And Site Usage
We may use cookies, similar technologies, and session tools to keep the site functioning, remember preferences, protect accounts, and understand general usage patterns. You can manage cookies through your browser settings, but some site features may not work properly if cookies are disabled.
Data Security And Retention
We use reasonable administrative and technical safeguards to protect information in our systems. No method of storage or transmission is completely secure, but we work to limit access and retain data only as long as it is needed for operational, legal, financial, and customer-service purposes.
Your Choices
You may contact us to request updates to your contact information, ask questions about your account data, or request review of information we hold, subject to our legal and operational obligations. If you no longer want marketing-related communication, you can contact us directly to opt out where applicable.
Related Policies
Your use of this site is also governed by our Terms of Service. Customers using checkout, financing, invoice, or payment features should also review any transaction-specific disclosures presented during those workflows.
Contact Us
If you have questions about this policy or how information is handled, contact Trailers Yard at contact@trailersyard.com, or visit our contact page.